Tourbuzz Support

Everything you need to know to create virtual tours with Tourbuzz


Why Doesn't Music Play on My Mobile Device

Due to the fact that playing music on a mobile device may incur additional data charges from the visitors cellular network, most mobile devices (including iPad's and tablets) prevent audio files from automatically playing. 

This means that because there is no "Play" button to click when viewing the mobile tour, mobile devices will not play music in the background.

As technology advances, we will look into adding this feature in the future.  

*Please note, our newest designs, fit, crisp, sidebar, & zephyr do have a creative solution to this issue.

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