Tourbuzz Support

Everything you need to know to create virtual tours with Tourbuzz


Everything About Billing Central

This guide outlines some key things you'll encounter on our billing central page. Billing Central is where you can manage your credit balance, credit cards, and purchase history. 

To Access Billing Central:

1) Go to My Account>Billing Central


2) Here you can:

     a. View your Current Credit Balance

     b. Purchase additional credits

     c. View receipts under Account History

     d. Update your Billing Preferences

     e. Add Credit Cards

     f. Edit or Delete a Credit Card

Purchasing Credits

To purchase/buy Credits, click purchase credits and select the quantity you would like to purchase. Pricing is $1 per credit for quantities under 150. Pricing is $0.80 for quantities 150 or more. Enter in your credit card information and select place order


View Purchases

You can view your purchases and debits by going to My Account>Billing Central and view account history. 

     a) any transaction where your credit card was charged will have a View Receipt hyperlink to the right of that transaction.


Update Billing Preferences

You can update your billing preferences to set a default credit card, set an email notification when your credit balance falls below a certain amount, and automatically reorder credits once your balance is below your designated threshold. Remember to click save after your changes are made.


Add a New Credit Card

To add a new credit card, click add. You will then be brought to the Credit Card Information page where you can input the information and select save. If you would like this card to be your default card, select save and set as the default card.


Edit Information

To edit information or delete a card, click either edit or delete.

     a) If you select edit, you will be brought to the Credit Card Information page where you can make the updates and save.

     b) If you select delete, you will be prompted to confirm that you would like to delete the card.

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