Tourbuzz Support

Everything you need to know to create virtual tours with Tourbuzz


Common Pre-signup Questions

Welcome to Tourbuzz, a real estate virtual tour company designed for independent professional photographers.

This guide outlines some key questions you may have before you sign-up with Tourbuzz:


What is Tourbuzz, and who can use it? 

Tourbuzz is a software and hosting platform for professional photographers to create multi-media real estate tours. This means that you can use our platform to create virtual tours without having to host them yourself. Even though we host your virtual tours, you are still able to brand them under your own domain. 

We also offer solutions to help you manage your photography business. Some features we have include: order forms, scheduling, payment collection, multiple-photographer management, photographer payouts and more!

Tourbuzz works exclusively with professional photographers. Agents need to work with a professional photographer. Here is the list of photographers in your market. 

How does it work?

Signup here, and we will set up your account and send you an email with your username and password.

Once logged in you can create your first tour, by entering the address and adding your customer (the agent, or person you are creating the tour for). Once you have entered in the information, you will upload the photos of the property. From there, you will make any customizations and publish your tour. 

How long does it take to create a tour? 

Your first tour can take up to 30 minutes to an hour to create, learn the system, and research customizations. 

Once you are familiar with the system tours can take anywhere from 5 minutes to 15 minutes to create and publish. 

How does pricing work? Are there any hidden fees?

Tours cost $15 to publish, the price can be brought down to $12 a tour if you pre-buy at least 10 tours at a time. 

To create a video of a tour, it'll cost $3 for either an unbranded or branded video. $5 for both. These videos can be automatically sent to YouTube. 

You are able to upload your own narration at no cost.

There are no hidden fees or charges beyond what is mentioned above. 

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