Tourbuzz Support Site

Everything you need to know to create virtual tours with Tourbuzz


Why is my customer missing the MLS folder?

If the MLS folder is not viewable by your agent, it means that we do not have the image dimensions for that particular MLS service. If this happens, the photographer will need to reach out to the MLS and request the dimensions.

Once you have this information, please contact us so we may update the MLS accordingly. As soon as it is updated, the folder will be available for them.

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